Process:

For work to begin on your website, the payment must be received in full. After a short questionnaire, we will present you with a number of themes (design options) for your websites. After you choose a style you are most comfortable with, we will begin work adding your content and making the website truly your own. From start to finish, websites usually take anywhere from a few days to three weeks depending on our availability. Upon the initial completion of your site, your 30 day period begins and we will make any desired changes and revisions to the site until you are satisfied. After this period has expired, any additional changes made by us will come at an additional charge. However, we do offer free support and will answer answer and help you with anything you need.

 

Communication:

At Wes Designs, we communicate only through email. However, we try to be as quick and thorough with our responses to make sure we can communicate effectively.

 

Hosting/Domains:

We do not sell any hosting or domain services and only recommend them. Hosting and Domain services are completely independent of Wes Designs and must be purchased by you, the website owner. Hosting and domain services are not included in any of our plans. However, we will guide you through the process of selecting and configuring these services at no additional cost.

 

Expenses:

If not included in the purchased plan, premium themes and plugins must be paid for in full by the client. The website will be built to the specifications of the purchased plan and any additional features must be purchased separately. Additional costs may also include but are not limited to: graphics, hosting and domain services, etc.

 

Satisfaction Guarantee:

Our satisfaction guarantee begins after the website is initially completed and this period spans for 30 days after that point. The website is marked as completed once the site is built to the initial specifications of the client. During this period we will make any desirable changes and updates for the website until you are satisfied. After this period, additional updates will come at an extra fee. However, email support is always free.

 

Payments/Refunds:

Payments are done through PayPal which means you can pay using most major debit/credit cards. Before work to begin, we require the payment in full. Wes Designs services are non-refundable.

 

Hours:

At Wes Designs we have no set hours and are flexible to meet your needs. Generally, we are able to communicate quickly and work Monday-Friday, but the majority of the building of your site takes place on Saturday and Sunday. We can adapt our hours to suit your specific needs in getting your project done. However, our hours are subject to change and (although rare) we may be unavailable to work certain days. Regardless, your project will not be neglected and finished anywhere in anywhere from a few days to three weeks.

 

Compatibility:

We guarantee your website will work on major browsers such as: Chrome, Firefox, and Safari. Older browser versions and other minor browser applications do not have guaranteed compatibility. We ensure your website is as compatible as it is capable of, but we are not responsible for incompatibility on computers with outdated browsers and hardware issues.

 

SEO:

We use our Search Engine Optimization ability to our fullest extent to try and make sure your website is as high ranked among search engines as it can be. However, with the constantly changing algorithms of major search engines, we can not guarantee exceptional results. This process often takes time, and it may take anywhere from a few weeks or months for your website to have a prominent place among search engines. Assume all risks with SEO services.

 

Restrictions:

You are expressly and emphatically restricted from all of the following: using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity; engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;

 

Liability:

Wes Designs is not liable to the client or any third party for any damages, including, but not limited to service interruptions caused by Acts of God or any other circumstances beyond our control, any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web design project, failure of any service provider, of any telecommunications carrier, of the Internet backbone, of any Internet servers, your or site visitor’s computer or Internet software.

In no event shall Wes Designs, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Wes Designs, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

 

Indemnification:

You hereby indemnify to the fullest extent from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
 

Right To Refuse:

Wes Designs reserves the right to refuse service to anyone.
 

Copyright:

You must own or have rights to all images that will be included on your website.

 

Governing Law:

These Terms will be governed by and construed in accordance with the laws of the State of California, and you submit to the non-exclusive jurisdiction of the state and federal courts located in California for the resolution of any disputes.

 

Agreement:

By purchasing any Wes Designs services, you fully acknowledge and agree to the terms listed above.